What do you and an advocate from Ludhiana have in common? Most likely, among other things, you’ve both suffered the trauma of having to wait in the queue at a toll booth for eternity. What’s the difference between the two of you? Again, among other things, he chose to question the government over the same, via an RTI query. The name of this gentleman we should send a ‘thank you’ note to is Mr. Hariom Jindal.
In his RTI query directed to the NHAI (National Highways Authority of India), he asked them about what the average waiting time at a toll booth should be, and about the provisions in case a commuter had to wait for a period of time longer than specified. In case you’re having a bad day, we’re sure that the reply he got from NHAI is going to turn that frown upside down.
NHAI replied that the average waiting time at a toll booth was 3 minutes, and there is a provision to let the commuter pass for free in case the time spent waiting in the queue was longer. Mr Jindal got the reply to his query last year in August. In an interview to a leading newspaper, he said the following. “Based on that provision, I used to record a video during such waits, show the video and the RTI reply to toll booth personnel and they allowed me to pass without paying toll.” He only recently shared the RTI reply on social media, so that more people are aware of it.
How exactly one is supposed to make use of this provision is not clear as of now, but at least now we know we have the option to not pay if we feel harassed while waiting in those seemingly never-ending queues. If nothing else, you could always record a video and do what Mr Jindal did.
Fancy a drive, anyone?!